How Does VHS Digitising work?
Our VHS (and MiniDV) tape digitising service works in a similar way to our other services; simply package up your
How long will you keep my images for after the order is complete?
Once your order is complete we will store your images locally, on a secure hard-drive in our lab for
How do I use the online gallery?
Our online gallery is coming soon! Once we're ready to launch we'll update our website with everything you need
What does 600dpi mean?
600dpi means ‘dots per inch’. Simply speaking the larger the dpi, the larger the number of dots and the clearer
My photographs and slides are extremely old and fragile. Will my photos be safe?
Keeping your images safe is our absolute priority. Every effort will be made to ensure that your images are correctly
I can’t remove the photographs as they are fixed in place. Can you still scan my images?
We can scan albums (up to A4 in size) in full, page-by-page on our flatbed scanner. Because this is
Will my images be kept in order?
If your images are provided to us in order, we will ensure that they are returned to you in the
How is best to organise my photographs/slides?
Organising your images into labelled batches is always a good idea. Or you may choose to simply group together with
Do I have to count every single photograph/slide?
All we ask is that you give us a rough estimate on how many photos or slides you think you
What do I pack my photos in?
You can pack your images in just about anything, with the average shoe-box holding around 1,000 photos! Cardboard boxes